LEGAL & PRIVACY


Legal and Privacy:

Your visit to this website is subject to this Privacy Policy and our Terms and Conditions available on this website www.shopella.in.

By accessing the services provided by Ella, you expressly agree to our use and disclosure of your personal information in accordance with this Privacy Policy.

 

Users Information and Privacy:

We are committed to protecting all the information you share with us. We follow stringent procedures to help protect the confidentiality, security and integrity of data stored on our systems. To protect against the loss, misuse and alteration of the information under our control, we have in place appropriate physical, electronic and managerial procedures.

Although we will endeavour to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this site, you agree that we will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.


Personal Information and Usage:

The website keeps track of your information to offer you the best possible shopping experience. When you register (log in), you supply your email address and a password. This allows us to provide you access to your account every time you visit our website. We will only have information about you if you are willing to provide it. The information you provide is referred to as personal information. Please make sure you update your personal information.

Before completing your first purchase, we also ask you for your name, phone number, email, billing and shipping addresses. This information is necessary to fulfill your order. This information may be disclosed to specific members of our staff and to select third parties (such as our payment processor and shipping provider) involved in the completion of your transaction and delivery of your order. We may also contact you if we have questions about your order.

We or our associate companies may also use your email address to notify you about new products and services or special promotional programs and offers or send you information if you have opted-in. At any time, you can notify us if you wish to stop receiving these emails.

Data collected is stored on secure servers provided by third parties. As such we take every precaution to ensure that this information is kept secure. However any loss of data by third parties is not our liability and if such an occurrence happens we will inform you via your registered email address within 48 hours of us being notified.

 

Cookies:

Like many other transactional websites, we use cookies to improve your shopping experience and to save you time. Cookies are little tags that we place onto your computer. We assign a cookie to your computer when you first visit us in order to enable us to recognize you each time you return. Through cookies we can customize our website to your individual preferences in order to create a more personalized, convenient shopping experience. Please note that the cookies we use for our website or email campaigns do not store personally identifiable information about you or your finances. 

 

Server Logs:

We store certain anonymous information in server logs that do not identify you personally, but provide us information regarding the type of user who is accessing our website and certain browsing activities of that user. This data may include: the IP address of the user accessing our website (i.e. the unique ID Number of the user’s computer), the type of browser (Internet Explorer, Firefox, Chrome) and the operating system (Windows, Mac OS), the website the user last visited before linking to our website, how long the user accessed our website in any given session, and the date and time of access. We may make extensive use of this data at an aggregated level in order to understand how our website is being used, member traffic and amount of traffic. This data is used to improve your experience on the website. We may share some of the aggregate findings (not the specific data) with advertisers, sponsors, investors, strategic partners and others in order to help grow our business.


Service Providers:

We may use various outside agencies (third party service providers) to make our website operational. For example, we may use third parties to host our website, operate various features made available on our website, send emails, analyse data, provide search results and links, and assist in fulfilling your orders. Some of these third parties may need access to your information in order to make the services provided through our website work. Information will only be disclosed to these service providers on a need-to-know basis, and they will only be permitted to use such information for the purpose of providing the particular services provided by such entities in connection with our website.


Exceptions:

We may be forced to disclose information in order to comply with court order, administrative or governmental order, or any other requirement of law, or when we, in our sole discretion, deem it necessary in order to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk, or to enforce or apply our website terms of use. Personally identifiable information may be transferred as an asset in connection with a merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale or other change in control.

We do not store any credit card information and as such this information is not available to us.

Please do not share this information with any one during any after sales interactions with employees or contractors or suppliers of Ella.

If you have any concerns about your privacy or need to report any issues relating to your privacy that arise from the conduct of your business with Ella please email us on orders@shopella.in.